General Terms and Conditions of Sale
Rev. Dec 2020
1. Applicability
1.1 These terms (aka the “Lab Rules”) and any accompanying "paperwork" like quotes, invoices, or Order Confirmations, form the entire "chemical reaction" between Chempure Private Limited (the "Seller") and you, our delightful "Purchaser." Together, these are the rules of our science project—selling you amazing products and services (“Products” and “Services”). Remember, our lab rules take precedence over any terms you've scribbled down on the back of a napkin or wherever.
1.2 Any Purchaser terms? We’re probably not using them. Fulfillment of your order doesn’t mean we agreed to your experiment if it’s not in these Terms.
1.3 Extra “Supplemental Terms” may pop up (think: the fine print) for specific products. Look out for them in the Sales Documents or ask, and we’ll send you a copy.
1.4 Our "experiment" starts when we either confirm, acknowledge, or begin fulfilling your order. If you want to change or cancel it, you’ll need to hit us up for permission—and that might come with a fee (lab materials aren't free!).
2. Delivery and Performance
2.1 Delivery times are like quantum particles—uncertain. They’re an estimate, not a guarantee. We're not liable for any delayed deliveries, lost products in the wormhole, or damage in transit.
2.2 Standard shipping means the package will arrive like a trusty lab report, following our own tried and true methods, with fees that may apply. By the time the Products show up on your doorstep, they’re officially yours (unless Software is involved, then that's a whole other equation).
2.3 We might send your order in parts like a disassembled molecule, but don’t worry—you’ll only pay for what’s shipped.
2.4 If we need to divide the goods like a perfect chemical balance, we will. We're also allowed to allocate stock among customers if things get tight—science (and inventory) can be unpredictable.
3. Use of Products
3.1 Follow the instructions, or you might get unexpected results! Make sure you test, use, and handle the Products like a pro, respecting all Use Documents, product safety data sheets (the lab coat and goggles of the product world), and any other precautions we provide.
3.2 Our Products aren’t FDA-approved for ingestion, unless we tell you otherwise. Don’t go rogue and turn them into food, drugs, or cosmetics—no one wants that experiment to go wrong!
3.3 If we label it for "research purposes only," you can’t start cooking up any commercial plans. We sell chemistry, not magic potions for commercial gain (unless we say otherwise in writing).
4. Inspection and Rejection of Nonconforming Products
4.1 You’ve got two (2) days after delivery to inspect your Products. If something’s off—like getting H₂O instead of H₂O₂—let us know immediately with evidence.
4.2 If the Product doesn’t meet expectations, we’ll either (a) replace it with the correct formulation, or (b) give you a credit adjustment. The choice is ours, but either way, you’ll be in good hands.
4.3 Returning Products is like balancing an equation—it requires approval and follows our process as outlined in Section 8.
5. Price and Payment
5.1 Purchaser shall purchase Products and Services from Seller at the prices offered by Seller, including but not limited to prices in a valid quotation or prices on a published price list. Should a mysterious phenomenon (also known as a "price increase") occur before the Products ship, the cosmic balance will be restored by invoicing Purchaser with the new, scientifically adjusted price. It's a law of nature.
5.2 Prices are exclusive of sales taxes, customs duties, and all the other fun things governments like to sprinkle on top of your invoice. Purchaser is responsible for these extra charges unless Seller suddenly decides to be a tax collector.
5.3 Purchaser shall pay all invoiced amounts within thirty (30) days or sooner if they discover a time warp. Remember, interest on late payments compounds like an enzyme on caffeine—18% per annum or as much as the law allows, whichever gets you there faster. Seller also reserves the right to summon legal eagles if payments remain lost in the space-time continuum.
5.4 As for set-offs or holding payments hostage, think again. Physics might allow particles to collide, but your disputes and payments shall remain distinctly separated.
6. Software and Use Documents Licence Terms
6.1 If any Software or Use Documents comes with your order, congratulations! But no, you don’t own them. You’ve just been granted a licence to use them, kind of like borrowing Schrödinger’s cat but without all the quantum uncertainty
Seller grants you the right to use the Software, but that doesn’t mean you can reverse- engineer it like some mad scientist. Leave the Software intact or face a reality where electrons refuse to cooperate.
6.3 Keep in mind, Software (and its intellectual kin, Use Documents) belongs to Seller and its affiliates, possibly even the ones in alternate universes.
6.4 Purchaser must not send the Software or related technology to places prohibited by export control laws—no matter how much those black holes beg for an upgrade.
6.5 Should any updates or upgrades be released, they too will be governed by these rules. You get the new software—just don’t try to jailbreak it.
7. Limited Warranties
7.1 Seller warrants that Products will behave as expected (unless you throw them into a particle accelerator or the vacuum of space). This warranty lasts for one (1) year or until the Product’s expiration date—whichever comes first in the time-space continuum.
7.2 Seller also warrants that Services will be performed with the precision of a laser and the care of a chemist handling nitroglycerin. But act fast—this claim must be made within ninety (90) days, before the Seller’s warranty window collapses like a quantum state.
7.3 Seller’s Software warranty promises the code won’t develop free will for at least a year
7.4 Aside from these specific warranties, Seller offers no guarantees. If you're hoping the Product will also help you decode alien languages or grant immortality—sorry, those aren’t in the product specs.
7.5 This warranty only holds if Purchaser promptly notifies Seller of any defective particles—no, really, immediately. Seller needs the opportunity to examine the anomaly, possibly under a microscope
7.6 If you decide to ignore Use Documents or involve Products in mad science experiments, this warranty may not apply. And no, bringing Products back from the dead after their expiration date won’t revive the warranty
7.7 Service warranties don’t apply if there’s sabotage by electrical gremlins, weather events, or spontaneous combustion. If Seller decides to re-perform Services after such misfortunes, expect some charges—travel expenses, time machine repairs, etc.
7.8 If you ignore Software updates, the warranty fizzles like unstable isotopes
7.9 If any of these conditions apply, Seller will, at their sole discretion, repair, replace, or offer store credit. This is the Purchaser’s only recourse in the battle against defects
8. Returns
Return of Products without Seller’s written consent? That’s like trying to unboil an egg. Seller might inspect Products on-site and, if deemed necessary, demand disposal instead of a return. After all, not everything can be sent back to the lab. All returns must be in their original condition, packaging, and labelled properly—as if they never left the sterile environment of the Seller’s warehouse. Some Products—think custom concoctions or frozen reagents—are never coming back. Ever. Once the Product’s back in Seller’s hands, the title to it officially transfers back—sort of like reversing entropy. Make sure the returned item hasn’t morphed into something unrecognizable before sending it back
9. Limitation of Liability and Indemnification
9.1 Purchaser’s Quantum Risk Assumption:Purchaser assumes all risk and liability in this cosmic experiment we call business, whether from transporting, storing, or using Products and Software (yes, even if your specific use involves infringing on any third-party intellectual property—oops!). So, if Purchaser’s actions create black holes of chaos that delay or stop Seller’s performance, Seller won’t be responsible for the resulting wormholes in Purchaser’s financial galaxy.
9.2 The Shield of Indemnity: Purchaser must defend Seller like a mighty scientific hero, holding harmless our molecular empire (including employees, agents, and affiliated scientists) from any harmful claims, cosmic rays of damages, or out-of-this-world expenses (including the kind that keeps your lawyer's space shuttle running) related to the transport, sale, or use of our Products or Services. In other words, if your own lab experiment goes wrong (or Purchaser breaches this agreement), you’re the one paying the intergalactic bills.
9.3 Seller’s Escape Velocity: Unless clearly stated here, Seller isn't responsible for any cosmic catastrophes that might arise from Products, Services, or Software—no matter how dramatic the explosion! Seller’s liability doesn’t stretch to cover downtime in the lab, lost work-in-progress, or even hypothetical profits on future moon landings. Our total responsibility caps out at the price of the actual Product, Service, or Software you bought—so keep those expectations in this atmosphere, please. Oh, and all claims must be submitted within one (Earth) year, not the Martian calendar.
10. Compliance with Laws
Purchaser, as our grounded partner in the science of business, shall comply with all applicable laws, be it local, planetary, or intergalactic. This includes anything from export controls on materials that could potentially fuel a rocket to ensuring our chemicals don’t end up in someone’s breakfast cereal—unless that cereal is FDA approved, of course. Oh, and don’t even think about bribing an alien customs officer; keep it legal, folks.
11. Termination
Seller reserves the right to terminate this Agreement faster than you can say “eureka!” if Purchaser:
(a) forgets to pay on time,
(b) breaches this contract like a clumsy chemist breaking glassware, or
(c) falls into the black hole of bankruptcy.
12. Confidential Information
The secrets of the universe—well, at least the ones Seller shares with Purchaser—must remain hidden like dark matter. This includes everything from top-secret chemical formulas to pricing discounts that could create a ripple in the space-time continuum if leaked. Violate this, and Seller has the right to bring out the legal death ray of injunctive relief.
13. Force Majeure
Sometimes, cosmic forces are just too strong to overcome. Whether it’s a meteor strike, an alien invasion, or simply an intergalactic labor strike, if a Force Majeure Event hits, both parties are safe from liability. Once the galactic chaos passes, everyone will get back to work—no time travel required!
14. Miscellaneous
14.1 No Waivers Across Dimensions: If Seller chooses not to enforce a part of this Agreement right away, don’t assume that clause has vanished into a parallel universe.
14.2 Assignment: Purchaser can't pass off responsibilities to another entity like swapping lab partners without Seller's written approval.
14.3 Relationship Status: Just so it’s clear, this is a purely professional experiment. No agency, partnership, or other unscientific relationship is forming here.
14.4 Third-Party Beneficiaries: Nobody outside this lab (i.e., the Agreement) can claim any rights, so no uninvited particles here!
14.5 Publicity: Want to drop Seller’s name in your marketing speech? Not without written approval, mad scientist!
14.6 Governing Laws and Venue: All legal disputes will be resolved on Planet Earth, specifically in Bangalore, India—no rocket travel needed.
14.7 Notices: All important messages should be sent in writing, preferably delivered via quantum courier.
14.8 Severability: : If any part of this Agreement implodes like a collapsing star (read: is invalid or unenforceable), the rest remains intact in the space-time continuum.
14.9 Survival: Key clauses—just like matter in space—will persist even after the Agreement’s expiration or termination.
14.10 Amendment and Modification: Any changes to this Agreement must be carefully written and signed by both parties, like a Nobel-worthy discovery.
14.11 Data Protection: Seller respects Purchaser’s data like a well-preserved sample—carefully handled according to the privacy policy posted on www.chempure.in/PrivacyandPolicy. Data is important, even in this vast universe of business!